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American Citizen Services

Services Provided by the American Citizen Services Unit

The American Citizen Services Unit assists U.S. citizens with the following:

  • Passport applications
  • Applications for Consular Reports of Birth Abroad
  • Registration of citizens
  • Security information for citizens planning to travel to Guatemala
  • Voter registration
  • Social security and veterans’ benefits
  • Provision of federal income tax forms
  • Notarial service for documents to be used in the United States
  • Certain emergency services, including prisoner protection and documentation of the deceased

What American Citizen Services CANNOT Do:

  • Act as your lawyer, translator, interpreter, personal assistant, travel agent, investigator, law enforcement agent or real estate agent
  • Provide you or your family with physical protection
  • Pay your debts or fines, sort out property disputes; or interfere in judicial proceedings
  • Find you employment, residence, or schools
  • Search for missing luggage
  • Settle disputes with hotel managers and landlords
  • Discuss visa cases. All questions about visas must be directed to the Non-Immigrant Visa (NIV) or Immigrant Visa (IV) Units.

Contact Information

  • Contact Information

    Tel  (502) 2326-4000
    Fax  (502) 2331-3804

  • Emergency Contact Information

    For Emergencies Call
    (business hours)
    2326-4000
    from within Guatemala
    011-502-2326-4000
    from the United States

    (after hours or closed)
    2331-2354
    from within Guatemala
    011-502-2331-2354
    from the United States

    THESE NUMBERS CANNOT BE
    USED FOR VISA INQUIRIES