Public Services

Welfare and Whereabouts

Should one of your family members be missing, the Consular Section can assist you in locating them. Should you become concerned about the welfare of a family member, this office can also assist you. When contacting the ACS office in these cases, please have:

• The name of the person you are looking for,
• His/her U.S. passport number,
• Date and place of birth,
• Travel plans,
• And the date when he/she entered Guatemala.

Please note that once an individual is located, you will be notified of this ONLY if he/she has signed an authorization or given verbal permission to waive the Privacy Act, which prevents us from releasing information about persons without their consent.