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How to Apply
 
  1. Check your passport.
  2. Fill out the application forms.
  3. Make an appointment for an interview.
  4. Pay the application fee at CITI BANK.
  5. Come to your interview.
  6. Visa Reissuance.

1. Check your passport to make sure it is current and valid for at least six months beyond the date you plan to enter the United States.

2. Complete the necessary application forms.

All applicants for nonimmigrant visas, except applicants for fiancé(e) visas (K visas) must complete a DS-160, the basic application form for all categories of non-immigrant visas. This includes all tourists and business travelers applying for visas.

The electronic visa application form DS-160 is available online at: Online Nonimmigrant Visa Application (DS-160)

Use this website to complete and send your application. Upon completion of your application, a barcode will appear. Your application information will be stored in this barcode and you will be able to print a confirmation sheet containing the barcode and your photo. You must bring this confirmation sheet to the interview. Applicants who are unsuccessful in uploading a photograph while filling out the online Form DS -160 (CEAC), must bring a recent photograph (taken within the last six months), taken on a clear/white background, sized 2”x2”, to hand in to the consular section at the time of the interview.

Photo requirements are available online at: Department of State Travel Site - Photo Requirements

ONLY Applicants for fiancé(e) visas (K visas) must complete a DS-156. The form must be filled out completely, and applicants must attach a recent photo. The photo can be color or black and white. It must be 2 inches by 2 inches with a white background. The face must take up 50% of the photo, ears and forehead must be uncovered, and the photo should be taken without earrings or a hat.

The electronic visa application form DS-156 is available online:

Additionally, all male fiancé visa applicants between the ages of 16 and 45 must complete a form DS-157 (PDF - 253kb).

3. Make an appointment for an interview.

  • Group Appointments. If you are scheduling appointments for a group of people who are traveling from the same organization to attend the same event, DO NOT purchase a pin. In these cases you must send an e-mail to GUAgroups@csc.com to request the appointments. Please note that families do not qualify as groups, and must schedule appointments through the normal procedures.
  • Individual Appointments. Our call center is open from 7 am to 9 pm Monday through Friday and from 9 am to 3 pm on Saturdays. To make an appointment from within Guatemala, please follow the instructions below:

Go to a BANRURAL branch or any CITI BANK branch and purchase a Personal Identification Number (“PIN”), which currently costs Q96 for 12 minutes of calling time. Your BANRURAL PIN or CITI BANK PIN is valid immediately after purchase. You may then use your PIN to call 1-800-300-0023 to schedule your appointment for a visa interview. If you use this option and you are in the middle of scheduling your appointment when your time runs out, you will not be disconnected. You will be allowed to remain on the line until your appointment is made. This option might be best if you have a large family (yourself and up to 5 family members), are applying for a special type of visa (like a student visa or a work visa), or have numerous questions about the visa application process.

If you are currently in the U.S. and you would like to make an appointment for a visa interview at the embassy in Guatemala City, you may use your credit card to pay for your call to our appointment call center.  You should:

  • Dial 1-866-730-2088.
  • Press 1 to be transferred to the U.S. Embassy in Guatemala.
  • Select the type of credit card you are using (1=Visa, 2=Mastercard).
  • Enter the 16 digits of your credit card.
  • Enter the 4 digits of your credit card’s expiration date.
  • The charge of approximately US$5.00, depending on the current exchange rate of the Mexican peso, will appear on your next credit card statement.
  • Your call will be transferred to an agent who can make your appointment and give you information about the non-immigrant visa application process.

4. Go to CITI BANK and pay the Visa Application Fee, which is currently US$140.

This payment covers the cost of processing your application. The Bank will print your name on the receipt. You must bring the receipt to your visa interview. The receipt is good for one year from the date of purchase, and it is non-refundable in the event of loss, theft, or destruction. (NOTICE: The cost to apply for a visa is US$140. However, if you pay in Quetzales, please note that the exchange rate on any given day may vary and may result in a slightly higher cost.)

5. Come to your interview.

6. Visa Reissuance.

We would like to facilitate more rapid visa processing for those applicants who have previously been issued B1/B2 business/tourist visas. Only applicants of Guatemalan nationality qualify for this service. Applicants who seek to renew their previously issued B1/B2 business/tourist visas must have been issued multiple-entry visas with a 10-year validity. These visas must not have expired for more than 12 months from the scheduled visa appointment date. If you qualify for this service, please advise the Call Center and ask them to schedule your visa appointment within the time block set aside each day for prior visa holders. Similarly, if your B1/B2 visa will expire within 6 months, you should ask the Call Center to schedule your appointment for this same time block. Finally, you may also use this time block if your passport has expired, the expired passport contains a valid visa, and you now wish to have the visa placed in your new passport.

In all cases, without exception, you must present your valid or recently expired visa, and any passport used since the issuance of your visa, at the time of your interview. You must also be able to fully document strong ties to Guatemala to demonstrate that you qualify for a visa at this time. Visa applicants who do not have the passport with the previously issued visa, cannot use this time block.

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